Your domain
Delete my account, and what we keep
Possible once no active domain or open order is left; invoices are kept as the law requires.
You can delete your account from the dashboard (account settings). It is refused while a domain is still registered in the account and not yet expired, or while work is in flight (a paid order being processed, an open marketplace sale, a live website). Transfer the domain away (see the transfer code article) or let it expire first.
We delete: sessions, sign-in methods and passwords, passkeys, two-factor secrets and backup codes, API tokens, the saved card link, DNS preset history, marketplace payout account and listings.
We keep: orders, amounts, dates, invoices and the holder details on them, for 10 years, because Slovenian tax and accounting law requires it. They stay attached to an anonymised account with no name, real email or login.
Your Stripe customer record is deleted at Stripe on our request, best effort.
More help
- Can you set up my DNS for me?
- How do I transfer my domain to another registrar or to someone else?
- How do I point my domain to Vercel, Netlify or my email provider?
- Use Cloudflare for DNS
- API access for AI agents
- Why is my DNS change not showing?
- What is a transfer code and how do I use it?
- What holder data is public (WHOIS) for .si?
- Can I buy or sell a .si domain on the marketplace?
- Marketplace offers: fees and timeline
Still need help?
A real person replies within one business day, usually much sooner.
Support hours: Mon–Fri, 9:00–17:00 CET.
Email: hello@domainspace.si